Terms & Conditions
Shipping & delivery
Laurence D’Ari ships within the European Union. For orders outside the EU, please mail info@laurencedari.com. All packages contain a tracking number. Orders placed Monday to Friday before 10 a.m. (PST) are handled during that week. Orders placed Saturdays, Sundays or public holidays, are handled on the first business day after. LAURENCE D’ARI does not offer free shipping. Shipping costs will be displayed at ordering moment and are therefore accepted by you, once you confirm the order. Orders are shipped from Belgium. LAURENCE D’ARI does not control any duties/taxes that may occur to the package. The customer will be responsible for paying additional charges for customs clearance. Customs policies vary from country to country (outside Europe) so please contact the local customs office for further information.
Payment
We accept Visa, Paypal & MasterCard and all other payment methods mentioned at checkout. When paying by card you will be asked for the card number, its period of validity and the CVC code. We use a security standard called 3D-Secure, developed by VISA and MasterCard. All information is encrypted using SSL encryption, which prevents unauthorised access to card details. We do not store card numbers after the transaction has been completed.
Return policy
For orders placed on our web-shop, returns can be processed within 14 days of receiving the delivery. Please contact customer service - info@laurencedari.com and return the item by using the return form. Return transport costs are at the expense of the customer; we highly recommend providing tracking on your parcel so that you may accurately locate your return. Once we receive your return, you will receive a confirmation email from our customer service department. Parcels may be opened to test goods, but the testing of the goods may not go beyond what is necessary to establish their nature, characteristics and functioning. No tape is to be attached to the product or the products packaging. Any protective films applied to the product should only be removed where strictly necessary to test it. Once your return is received and inspected, should the customer not wish to replace the product, a refund will be issued to the original form of payment. Taxes are non-refundable.
1. General
LAURENCE D’ARI, as well as her affiliates, process personal data in connection with their activities.
Personal data is to be understood to mean all information about an identified or identifiable person.
Processing must be interpreted broadly and is an operation or a series of operations relating to personal data or a set of personal data, whether or not this processing is carried out via automated processes, such as collecting, recording, establishing, structuring, storing, processing or changing, requesting, consulting, using personal data that has been made available by means of forwarding, distributing or otherwise aligning or combining, protecting, erasing or destroying data.
Since LAURENCE D’ARI and its affiliates value and respect the privacy and security of personal data, this personal data will be processed solely in accordance with (i) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), better known as the General Data Protection Regulation (GDPR), as well as (ii) all applicable national regulations.
The current privacy policy aims to provide you with transparent information regarding:
(a) The controller of your personal data
(b) The purposes for which your personal data is processed
(c) The period for which the personal data will be stored
(d) Your rights with respect to this processing
(e) Our obligations with respect to this processing
(f) Cookies
2. The controller of your personal data
LAURENCE D’ARI BVBA, registered with the Crossroads Bank for Enterprises under the number 0670.762.918, with its registered office at 2550 KONTICH, PIERSTRAAT 180, is the controller of your personal data.
This means LAURENCE D’ARI BVBA is responsible for determining the purposes and means of processing of personal data.
LAURENCE D’ARI BVBA does this in its capacity as a company (or parent company of a company) with which you have a (direct or indirect) contractual relationship as a customer or supplier, or visitor to the website.
3. The purposes for which your personal data is processed
How? LAURENCE D’ARI BVBA collects personal data through (i) contracts that connect you to us (directly or indirectly), (ii) voluntary disclosure thereof by the person concerned (whether or not through contact forms), (iii) commercial activities in which you participate, (iv) the use of our website and social media (containing the related technologies, such as cookies), or (v) by visiting one of the festivals it organises.
What? The personal data collected by LAURENCE D’ARI BVBA includes (i) personal identification information, (ii) electronic identification data, (iii) financial identification data, (iii) personal particulars, and (iv) image recordings.
Why? The personal data is gathered and processed by LAURENCE D’ARI BVBA for a specific purpose. The purposes for which personal data is processed by LAURENCE D’ARI BVBA includes: (I) to implement the agreements entered into with one or more of its subsidiaries, (ii) to comply with applicable legal obligations, (iii) for security reasons, (iv) for marketing purposes (which you always can deny), (v) to improve our services, (vi) for promotional purposes, (vii) to combat fraud, and (viii) to manage your account on our website.
Consequences of not providing personal data? The provision of personal data is a prerequisite to enter into an agreement. Failing to provide your personal identification data will result in no access being provided to the festival site.
4. The period for which the personal data will be stored
Your personal data is kept for as long as necessary to achieve the purpose for which it was collected, in line with the legal, regulatory and internal requirements in this regard, and no longer than 5 years. Current provision obviously does not affect your rights as shown below in sub. 5.
5. Your rights concerning this processing
Right to withdraw consent: You always have the right to withdraw your consent as described in sub. 6. Obviously this does not affect the legality of processing before this withdrawal.
Right to review: You always have the right to obtain information from LAURENCE D’ARI BVBA about whether or not your personal data is processed, as well as to gain access to your personal data.
Right to rectification: You always have the right to gain immediate access to your personal data from LAURENCE D’ARI BVBA in order to rectify mistakes.
Right of data erasure: You have the right to have your personal data deleted without unreasonable delay from LAURENCE D’ARI BVBA in case of the following: (i) the personal data is no longer required for the purposes for which it was collected, (ii) the consent on which the processing is based has been withdrawn; (iii) the data subject objects to the processing due to a general or legitimate interest justification, or pertaining to direct marketing, (iv) the personal data has been processed unlawfully, (v) the personal data must be deleted in order to comply with a legal obligation, (vi) the data has been obtained in connection with an offer of services from the information society to a child.
Right to limit processing: In a limited number of listed situations, you also have the right to limit the processing, including: (i) when the accuracy of the personal data is disputed by the data subject during a period that enables the controller to verify the accuracy of the personal data, (ii) when the processing is unlawful and the data subject objects to the deletion of the personal data, (iii) when LAURENCE D’ARI BVBA no longer needs the personal data for processing purposes, but the data subject needs it for the establishment, exercise or substantiation of a legal claim, (iv) when the data subject has objected to the processing.
Right to transferability of data: Under certain circumstances, you have the right to obtain your personal data in a structured, standard and machine-readable format, and to transfer it to another controller.
Right to resist marketing objectives: You have the right to oppose the use of your personal data at all times for direct marketing purposes.
6. Our obligations with respect to this processing
Principles of processing: LAURENCE D’ARI BVBA will always process personal data via the following principles: (i) in a manner that is lawful, proper, and transparent with regard to the data subject, (ii) for specified, explicit and legitimate purposes, (iii) in a relevant way and limited to what is necessary for the purposes for which the data is intended; (iv) the data will be accurate and, if necessary, updated, (v) the data will be kept in a format that makes it no longer possible to identify the data subject other than for the purposes for which the personal data has been processed, (vi) all appropriate technical or organisational measures will be taken to ensure the personal data is processed in such a way as to ensure adequate security and that it is protected against unauthorised or unlawful processing and against unintentional loss, destruction or damage.
Legality of processing: LAURENCE D’ARI BVBA is only entitled to process personal data if one of the following conditions is met: (i) the person concerned has expressly given consent, (ii) the processing is necessary for the implementation of an agreement to which the party concerned is a party, (iii) the processing is part of a legal obligation of the controller, (iv) the processing is necessary to protect the vital interests of the data subject or of another natural person, (v) the processing is necessary for the fulfilment of a general interest task or a task in the exercise of official authority, or (vi) the processing is necessary for the representation of the legitimate interests of the controller (except when the interests of the data subject would be more important).
Sharing of personal data: Within the LAURENCE D’ARI BVBA, your personal data is only accessible to employees who must have access to this personal data in the context of carrying out their work. These employees are bound by strict internal rules regarding the processing of personal data. When LAURENCE D’ARI BVBA relies on external parties for the purpose of processing personal data, only parties that provide sufficient guarantees to ensure the processing complies with the legal requirements and guarantees the rights of the data subject will be relied upon. Your personal data can be transferred to the following categories of recipients: IT suppliers, consultants, marketing companies, SAAS companies
7. Finally
Current privacy policy can always be amended in the future, with notification of future changes or modifications always being provided in advance.
We have tried to be transparent in the way we have described your rights and the obligations of LAURENCE D’ARI BVBA in the context of the processing personal data. However, if there are still uncertainties, you would like further information, or if you have any questions, we will gladly provide further assistance.
To contact us, or to exercise one of your data protection rights, send an e-mail
to info@laurencedari.com or a letter to the LAURENCE D’ARI BVBA , FAO privacy controller, Pierstraat 180, 2550 Kontich. When you exercise your rights, your letter or e-mail must be accompanied by a copy of your identity card or passport so that your identity can be verified.
If you have complaints and/or suggestions concerning how we handle your personal data, please let us know. LAURENCE D’ARI BVBA is committed to upholding your rights. In addition, we would like to inform you that you always have the right to file a complaint with the supervisory authority, namely the DPA.
If you are not satisfied with the way we process your personal data, you can inform us about this and you have the right to file a complaint with the supervisory authority responsible for the protection of personal data.
LAURENCE D’ARI uses a secure socket layer (SSL) protocol to protect your information against any leakage or misuse. Credit card transactions are processed via Mollie for all orders. We adopted the process of encoding SSL but we also reinforced the whole processes of jamming and encoding most effectively to protect, as much as possible, all the significant data related to the means of payment.
All the texts, comments, works, illustrations and images reproduced on the website LAURENCE D’ARI.com are reserved for the title of the royalty and intellectual document of title worldwide. For this reason and in accordance with the provisions of the Code of the Intellectual Property, only a private use is allowed unless special dispositions are previously made, following the code of the intellectual property. Any other use is constitutive of counterfeit and sanctioned with the Intellectual document of title except preliminary authorization of LAURENCE D’ARI. Any reproduction total or partial of the catalogue of LAURENCE D’ARI is strictly prohibited.
Europe & Rest of the World
LAURENCE D’ARI Bvba
Pierstraat 180,
2550 Kontich
Belgium - Europe
Vat-no: BE 0670.762.918
info@laurencedari.com
LAURENCE D’ARI uses cookies, as well as such other technologies as JavaScript and web beacons, on its web shop and on other related sites. Because we want to guarantee your privacy and to improve the user friendliness of our web shop during your visit(s), we feel it is important that you know how and why we use cookies. We will try to provide as much information as possible in the following text about the use of these technologies, including cookies, by LAURENCE D’ARI.
Who is responsible for processing your data?
LAURENCE D’ARI bvba, with company number 0670.762.918 with its registered office in Pierstraat 180, 2550 Kontich, is responsible for the processing of data as described in this cookie policy. The following websites and applications belong to LAURENCE D’ARI bvba:
https://www.laurencedari.com
What Are cookies?
Cookies are small, simple text files that are stored by your computer or mobile device when you use our web shop.
What are the other technologies?
JavaScript and web beacons are standard internet technologies that, together with cookies, can collect system information (Java Scripts), store this information in small, simple text files (cookies), which can then be sent (web beacons).
Cookies and other technologies are used in virtually all existing websites and web shops.
Using cookies and other technologies, we can, for example, ensure that:
• Surfing the festival websites will be easier and more pleasant for you;
• You will not always receive the same information or be required to input the same data when you visit our festival websites;
• We can offer you special functionalities, such as a personalised line-up;
• We can measure how our websites and ticket shops are used, and how we can improve them further;
• We can show you advertisements and recommendations based on your interests;
• We can recognise what type of device you are using when you visit us;
• We can register (or allow the registration of) how often an advertisement is shown to you in order to make the advertisements better fit your needs and interests, and to prevent you from always seeing the same advertisement.
Third-party cookies
Third-party cookies are also placed on our website and web shop. The privacy and cookie policy of the company concerned shall apply for the use of cookies by other companies.
Which cookies do we use?
Functional cookies or necessary cookies
Functional cookies ensure our web shops work properly. For example, shopping cart and checkout functionalities.
Analytical cookies
We collect analytical cookies concerning the use of our web shop by users with the help of statistics from third parties. By measuring website usage, we can continue to improve our web shop for the benefit of our users.
Social media cookies from third parties
Social media cookies are cookies that enable the functionalities of social media sites. For example, the “Like” button on Facebook.
Advertising cookies
We place advertising cookies in our web shop. We also place advertising cookies on third-party websites. We can combine the information from these advertising cookies. We do this so that we can provide you with the most relevant offers based on your online surf, search and purchase behaviour. We also keep track of the advertisements you have seen with these advertising cookies.
Web shop recommendations, preferences and interest cookies
In addition, we combine your online surf, search and purchase behaviour to show you relevant offers and recommendations in our web shop that are based on your preferences.
Functional or necessary cookies
Functional or necessary cookies help the Atmosphere Architects festival web shops to work correctly. This means, for example:
• The products you add to your wish list will be retained and saved;
• Providing a message in the event of an uncompleted order, so you do not lose the items in the shopping cart;
• Your browser settings will be saved so you get the best viewing experience when you are browsing our web shop;
• The ability to save your login details so that you do not have to enter them every time;
• You can respond to messages in our web shop;
• An even load on the website so it remains functional and accessible;
• Detecting possible abuse or potential problems in our web shop by registering consecutive failed log-in attempts, for example.
Analytical cookies
We record and analyse how the web shop is used with the help of third-party analytical cookies. These statistics give us more insight into how often we are visited and how we can improve our web shop. This means we can constantly optimise the web shop experience.
The following data is stored (not an exhaustive list):
• The IP address, which is anonymised;
• Technical features such as the browser being used (Chrome, Internet Explorer or Firefox, for example) and the screen resolution of your computer and what device you are using;
• The page you came from to visit the web shop;
• When and how long you visit or use the web shop;
• Whether you use the functionality of the web shop. For example, making a wish list, placing an order or viewing previous purchases.
• Which pages you visit in our web shop.
An example of how we use these cookies is as follows:
• Tracking the number of visitors to our web shop;
• Measuring the length of time per visit;
• Determining the sequence in which a visitor visits the various pages of our web shop.
Social media cookies from third parties
How do social media cookies from third parties work?
Social media cookies are placed by the social media sites themselves. When you click a social media button on our websites, a social media cookie will be placed. The social media party can recognise your IP address when you share one of our web shop pages. In terms of the cookies placed by social media parties and the data they collect, we refer to the statements made by these parties on their websites. We recommend that you read the following privacy and cookie statements on a regular basis:
• Facebook
• Google+/YouTube
• LinkedIn
• Twitter
• Instagram
• Pinterest
Advertising cookies
You can find our advertisements on third party websites. We use cookies to keep these promotions and advertisements relevant. The advertising cookies make it possible that:
• We can track which advertisements you've already seen;
• We can track how many times you've seen an advertisement;
• We can prevent you from always seeing the same advertisement;
• We can track whether you click on the advertisements;
• We can keep track of the orders you have placed after you have seen or clicked an advertisement;
• We can combine your online surf, search, and purchase behaviour, regardless of the device you are using;
• By combining this information, we can determine your advertisement interest and tune the advertisements we show you in our web shop and on other websites to your preferences;
Advertisement networks and media agencies serve as intermediaries for web shops and advertisers. The advertising cookies from these parties make it possible that:
• Our advertising partners can combine your preferences for our websites with information that they collect from your visits to other websites.
For cookies placed by these parties for advertising purposes, we refer you to the statements on the websites of these parties. These statements change regularly so we recommend you read these privacy and cookie statements regularly. The following parties place cookies on our web shop:
• Google
• Facebook
Web shop recommendations, preferences and interests cookies
We have so many items in our store that we would like to help you find what you are looking for. For example, by pointing out items that may be of interest to you. This is, for example, based on your previous visits to our web shop, no matter what device you used. We look at your cookies and your IP address, as well as what you previously bought from us and your interests that we know as a result of asking you. Recommendations and interest cookies allow us to verify that you have seen certain products or offers, clicked on them, and if you have subsequently bought a specific product. This information can be combined to get a picture of your interests and preferences; the web shop can then be customised for you.
The interest cookies make it possible that:
• We can combine your online surf, search, and purchase habits in our web shop, regardless of the device you use to visit the web shop;
• We can establish your preferences and interests by combining your surfing habits, and make offers and recommendations in our web shop that meet your preferences;
• We can show you offers and recommendations via our web shop based on your interests and the combination of your surf, search and purchase behaviour;
• We can show you targeted offers and recommendations on other websites based on your surfing habits.
Browser settings
If you do not want website cookies to be stored on your computer, you can change your browser settings. You get a warning before cookies are placed. You can also change your settings so that your browser refuses all cookies, or only cookies from third parties. You can delete cookies that have already been placed. Note, you will have to change the settings separately for each browser, device and computer you use. We would also like to point out that unfortunately, if you do not want to make use of cookies, we cannot guarantee our web shop will work properly. Some functionality of the web shop will be lost, or you may not even be able to see certain pages. Additionally, refusing cookies does not mean you will no longer see advertisements. The advertisements will simply not be suited to your interests and you will often see repeat advertisements. The method for changing your browser settings varies by browser. Click on one of the icons below to go directly to the manual related to your browser, or go to your browser's help function.
• Chrome
• Firefox
• Internet Explorer
• Safari
If you want to disable cookies from specific parties, this is possible through
www.youronlinechoices.com.
Delete cookies
Delete cookies in Microsoft Edge:
Click on the Menu icon with 3 lines on the upper right of the screen. Click on the clock icon; this is the “History” tab. Click clear “All History”. You can now clear exactly what you want. In any case, click on “Cookies and stored website data” and click “Clear”. At the bottom you can choose to delete this data every time you close Microsoft Edge.
Delete cookies in Chrome:
Click on the icon with 3 lines on the upper right of the screen. Click on “Settings” > “Privacy and Security” > “Clear browsing data”. Ensure “Cookies and other site data” is checked. You can also specify how old the cookies should be. Choose “All”.
Delete cookies in Firefox:
Click on the icon with 3 lines on the upper right of the screen. Go to “Options” > “Privacy”. Click “Clear your recent history”. Under "Details", you can clear exactly what you want. Select “Cookies”. You can also specify how old the cookies should be. Choose “All”.
Delete cookies in Safari:
Click on “Safari” > “Preferences” on the left of the menu bar at the top. Select the “Privacy” tab at the top of the window. Then click on “Delete all website data”.
Delete cookies in Internet Explorer:
Click on the icon of a gearwheel on the upper right of the screen. Go to the “Security” menu > “Delete browser history”. You can now clear exactly what you want. Select “Cookies and website data”. Click on “Delete” at the bottom of the window.
The privacy policy of LAURENCE D’ARI bvba
Personal data will also be processed as part of the use of cookies described above. You will find more information about how LAURENCE D’ARI bvba handles your data in our privacy policy.
We will amend our declarations when our websites, web shop or regulations concerning cookies change. You can read the current version of this cookie policy at the bottom of the page of each of our websites by clicking on the link to the LAURENCE D’ARI bvba cookie policy.